Help Center

Support Center

We're here to help. Average response time: under 4 hours.

Contact Info

Email
support@magixtrading.com
Phone
+91 98765 43210
Hours
Mon–Sat, 9 AM – 6 PM IST
WhatsApp Support Telegram Channel Video Tutorials
⚡ Fast Response
Avg. response under 4 hrs on business days

Quick FAQs

How do I activate my license?
After purchase your license activates automatically. Go to Dashboard and click "Open Trading Dashboard" to start immediately.
Can I use multiple brokers?
Yes! On paid plans you can select multiple brokers during purchase. Each broker runs simultaneously with its own grid limit.
What is the refund policy?
We offer a 7-day money-back guarantee. Trial fees (₹1) are non-refundable. Contact support for refund requests.
How does the free trial work?
Select a broker and activate a 1-hour free trial with up to 5 grids. No payment needed. One free trial per product per account.
Is my data and funds safe?
Yes! We use read-only API access wherever possible. Broker credentials are encrypted and we never hold your funds.
Send us a Message

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We typically respond within 24 hours on business days.